AIMES LAB FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C (license number 1389208) (“Company”) is registered under the laws of the United Arab Emirates licensed and governed by Dubai Department of Economy and Tourism.
The Company may only undertake the economic activities that fall within the scope of its existing economic license.
The optimization results received by the user (“Results of Use”) are based on the model, scenario data, and optimization settings provided by the user. The Company disclaims any responsibility for inaccuracies or inconsistencies in the data, model, or any other inputs supplied by the user.
By accepting this terms, you acknowledge and agree that the Company shall not be held liable for any direct, indirect, incidental, consequential, special damages, indemnities or any other responsibility of monetary or proprietary nature, arising out of or in connection with the Results of Use or the information contained therein.
The user assumes full responsibility for verifying the accuracy and suitability of all inputs and results for their specific needs. The Company provides no warranties, express or implied, regarding the completeness, reliability, or fitness for a particular purpose of this document.
The Company does not provide or distribute any regulated services/works/products in accordance with the applicable laws. Should after the date hereof, the services/works/products performed or distributed by the Company require obtaining of special regulatory permits, approvals, certification, registration, etc., the Company and user will immediately and in good faith conduct negotiations to change the scope of services/works or range of products rendered or distributed so that the amended scope of services/works or products range no longer requires obtaining of such regulatory permits, approvals, certification, registration, etc. If the change of the scope of services/works or products range cannot be reached, the Company is entitled to suspend or cancel rendering of such services/works or distributing of products without incurring penalties or other liability to the user.
The Company does not guarantee or take responsibility for any Results of Use, including financial, operational, legal, tax or other related outcomes derived from the use of the Company’s software or the associated optimization results. Any decisions or actions based on the Results of Use are made solely at the user’s discretion and risk.
For any questions or further assistance, please contact our support team at support@aimestech.com.
The Company may only undertake the economic activities that fall within the scope of its existing economic license.
The optimization results received by the user (“Results of Use”) are based on the model, scenario data, and optimization settings provided by the user. The Company disclaims any responsibility for inaccuracies or inconsistencies in the data, model, or any other inputs supplied by the user.
By accepting this terms, you acknowledge and agree that the Company shall not be held liable for any direct, indirect, incidental, consequential, special damages, indemnities or any other responsibility of monetary or proprietary nature, arising out of or in connection with the Results of Use or the information contained therein.
The user assumes full responsibility for verifying the accuracy and suitability of all inputs and results for their specific needs. The Company provides no warranties, express or implied, regarding the completeness, reliability, or fitness for a particular purpose of this document.
The Company does not provide or distribute any regulated services/works/products in accordance with the applicable laws. Should after the date hereof, the services/works/products performed or distributed by the Company require obtaining of special regulatory permits, approvals, certification, registration, etc., the Company and user will immediately and in good faith conduct negotiations to change the scope of services/works or range of products rendered or distributed so that the amended scope of services/works or products range no longer requires obtaining of such regulatory permits, approvals, certification, registration, etc. If the change of the scope of services/works or products range cannot be reached, the Company is entitled to suspend or cancel rendering of such services/works or distributing of products without incurring penalties or other liability to the user.
The Company does not guarantee or take responsibility for any Results of Use, including financial, operational, legal, tax or other related outcomes derived from the use of the Company’s software or the associated optimization results. Any decisions or actions based on the Results of Use are made solely at the user’s discretion and risk.
For any questions or further assistance, please contact our support team at support@aimestech.com.
Terms of Service as of [July 2, 2024]
Posted: [July 2, 2024]
Effective: [July 2, 2024]
Welcome to AIMES LAB FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C. ("AIMES"). We appreciate your interest in our services and value your participation.
These Terms of Service ("Terms") govern your access to and use of our services, client software, and websites (collectively, the "Services"). By using the Services, you agree to comply with and be bound by these Terms, our Privacy Policy, Anti-Bribery, Corruption and Fraud Policy, Anti-Money Laundering and Combating Terrorism Financing Policy and our Acceptable Use Policy. Your agreement is with AIMES LAB FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C.
Your Stuff and Permissions
When utilizing our Services, you may provide or create information, including but not limited to account details, data entered into the system, models, templates, and other content related to your projects ("Your Stuff"). Ownership of Your Stuff remains exclusively yours. These Terms do not grant AIMES any proprietary rights to Your Stuff, except for limited rights necessary to provide the Services effectively.
By using the Services, you grant AIMES, our affiliates, and trusted third-party partners the rights to host, back up, delete, and share Your Stuff when requested or required to operate the Services.
Your Responsibilities
You must use the Services in accordance with our Acceptable Use Policy and applicable laws, including intellectual property and export control regulations. Content accessed or created using the Services may be protected by intellectual property laws. Do not copy, upload, download, or share any content unless you have the legal right to do so.
It is your responsibility to safeguard your password, keep your account information current, and ensure that your credentials are not shared or misused. Unauthorized access or use of your account is prohibited.
AIMES may review your activities and content to ensure compliance with these Terms and other policies. However, AIMES is not responsible for any content created, posted, or shared by users through the Services.
Software License
Certain Services may require the download of client software ("Software"), which may be updated periodically. Subject to compliance with these Terms, AIMES grants you a limited, non-exclusive, non-transferable, and revocable license to use the Software solely for accessing the Services.
If any portion of the Software is governed by an open-source license, such license terms may override specific provisions of these Terms, and AIMES will make the relevant license available to you.
You are prohibited from reverse-engineering, decompiling, or attempting to derive the source code of the Software, except to the extent permitted by applicable law.
Beta Services
From time to time, AIMES may introduce products and features that are in the testing and evaluation phase ("Beta Services"). These Beta Services may be identified by terms such as "alpha," "beta," "preview," "early access," or "evaluation," or similar designations, and may not be as reliable as AIMES' fully launched services. The purpose of Beta Services is to collect user feedback to improve the Services. By using Beta Services, you consent to being contacted by AIMES to provide feedback.
Beta Services are considered confidential until officially launched. By participating in any Beta Services, you agree not to disclose or share any information regarding such Services without prior written consent from AIMES.
Other Sites and Services
The Services provided by AIMES may contain links to third-party websites, services, and advertisements that are neither owned nor controlled by AIMES. AIMES does not endorse or accept responsibility for the content, products, services, or materials provided by such third-party entities. Access to or use of these third-party services is at your own risk, and AIMES assumes no liability for any issues arising from their use.
Privacy
The collection and use of your personal information by AIMES are governed by our Privacy Policy, which you are required to review and accept as part of these Terms. You represent and warrant that you have provided all required privacy notices and obtained all necessary consents for the processing and storage of Your Stuff. You are solely responsible for ensuring compliance with applicable data privacy laws in relation to the use and storage of Your Stuff.
Children
AIMES is a financial modelling tool and does not impose age restrictions. Users are, however, advised to ensure that they have the legal capacity to enter into agreements as required under applicable laws.
Intellectual property rights
The Services, including but not limited to all text, graphics, software, code, logos, trademarks, and other materials provided by AIMES, are the exclusive property of AIMES and its licensors. These Terms do not grant you any ownership rights or interests in the Services, AIMES’ trademarks, logos, or other proprietary materials. AIMES welcomes user feedback but reserves the right to use any comments, suggestions, or ideas provided without any obligation to you.
You may not copy, modify, reproduce, distribute, create derivative works from, publicly display, or exploit the Services for any unauthorized purposes without prior written consent from AIMES.
Paid Accounts
1. Billing. Currently, the Services provided by AIMES are free of charge. In the event that AIMES introduces paid features or services, users will be notified at least 30 days in advance.
2. Cancellation. As of now, no paid features are offered; therefore, cancellation policies are not applicable.
3. Changes. AIMES reserves the right to revise the fees associated with subscription renewals to account for changes in product offerings, business conditions, or economic factors. Any fee adjustments will be communicated to users at least 30 days prior to implementation via email or in-product notifications. Users will have the opportunity to cancel their subscription before the new fees take effect.
Termination
You may discontinue the use of our Services at any time, at your sole discretion. Similarly, AIMES reserves the right to suspend or terminate your access to the Services upon providing you with notice, under the following circumstances:
1. You are in breach of these Terms;
2. Your use of the Services poses a significant risk of harm or loss to AIMES or its users; or
3. You do not hold a paid account and have not accessed the Services for six (6) consecutive months.
Where feasible, AIMES will provide you with reasonable prior notice via the email address associated with your account, specifying the conduct or activity requiring remediation. You will be afforded an opportunity to rectify the situation and export Your Stuff from the Services. If the required corrective action is not taken within the specified period, AIMES may proceed with the suspension or termination of your access.
In certain circumstances, AIMES reserves the right to terminate access without prior notice, including but not limited to the following:
1. If you are in material breach of these Terms;
2. If providing notice would expose AIMES to legal liability or compromise its ability to deliver Services to other users; or
3. If AIMES is prohibited from providing such notice by applicable law.
Discontinuation of Services
AIMES may discontinue its Services in response to extraordinary and unforeseen events beyond its control, such as natural disasters, fires, explosions, or other emergencies, or to comply with legal obligations. Should such a decision be made, AIMES will provide you with reasonable prior notice, allowing you sufficient time to export Your Stuff from the Services (with no less than thirty (30) days’ notice where circumstances allow). If AIMES discontinues the Services prior to the end of a prepaid term, a pro-rated refund will be issued for the unused portion of the Services already paid for.
Services Provided "As Is"
While AIMES is committed to delivering high-quality Services, it does not warrant or guarantee the uninterrupted operation or flawlessness of its Services. To the fullest extent permitted by law, AIMES, its affiliates, suppliers, and distributors disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
The Services are provided on an "as is" and "as available" basis. This disclaimer does not override any statutory protections or warranties available to consumers under applicable laws, including UAE law. For example, where statutory consumer protections exist, these disclaimers may not apply.
Limitation of Liability
AIMES does not exclude or limit its liability where such exclusion or limitation would be unlawful. This includes liability for fraud or fraudulent misrepresentation committed by AIMES or its affiliates.
In jurisdictions where limitations on liability are not permitted, AIMES is responsible only for losses or damages that are a reasonably foreseeable result of its failure to exercise reasonable care and skill or its breach of contract. These Terms do not affect statutory consumer rights that cannot be waived or restricted by agreement.
For residents of the European Union (EU) or the United Kingdom (UK), these Terms do not exclude AIMES’ liability for losses or damages arising from its failure to exercise reasonable care and skill or its breach of contract, provided such losses or damages are reasonably foreseeable.
In jurisdictions where exclusions or limitations of liability are permitted, AIMES, its affiliates, suppliers, and distributors shall not be liable for:
1. Any indirect, special, incidental, punitive, exemplary, or consequential damages; or
2. Any loss of use, data, business, or profits, regardless of the legal theory on which the claim is based.
These exclusions apply regardless of whether AIMES or its affiliates were aware of the possibility of such damages. If the Services are used for commercial, business, or resale purposes, AIMES, its affiliates, suppliers, or distributors will not be liable for any loss of profits, loss of business, business interruption, or loss of business opportunity. AIMES assumes no responsibility for the conduct, whether online or offline, of any user of the Services.
Except for liabilities that cannot be limited by law, AIMES’ liability to you is limited to the greater of $100 USD or 100% of the amount you have paid under your current service plan. This limitation does not apply to EU consumers where prohibited by applicable law.
Indemnity
You agree to indemnify, defend, and hold harmless AIMES, our affiliates, directors, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:
(a) Your breach of these Terms or violation of applicable laws and regulations;
(b) Any claims brought against AIMES as a result of content you provide or actions you undertake while using the Services.
Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and AIMES regarding the use of the Services. If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.
Waiver, Severability, and Assignment
A failure by AIMES to enforce any provision of these Terms does not constitute a waiver of its right to enforce such provision at a later time. If any provision of these Terms is found to be unenforceable, it shall be replaced with an enforceable provision that most closely reflects the original intent, and the remainder of the Terms shall remain fully enforceable.
You may not assign or transfer any of your rights or obligations under these Terms without AIMES’ prior written consent. AIMES may assign its rights and obligations under these Terms to its affiliates, subsidiaries, or any successor in interest.
Violation of Terms
If you violate these Terms or fail to comply with applicable laws, AIMES reserves the right to take appropriate action, including but not limited to:
(a) Suspending or terminating your access to the Services;
(b) Seeking damages or injunctive relief in any competent jurisdiction; or
(c) Reporting your activities to relevant regulatory authorities as required by law.
If AIMES incurs costs, damages, or losses due to your breach of these Terms, you agree to reimburse AIMES for all associated expenses, including reasonable legal fees.
Governing Law and Jurisdiction
These Terms, and any disputes or claims arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the United Arab Emirates. The courts of Dubai shall have exclusive jurisdiction over any disputes, except where otherwise mandated by applicable UAE laws.
Modifications
AIMES may revise these Terms from time to time to reflect:
1. Changes in applicable laws;
2. New regulatory requirements; or
3. Improvements or enhancements to the Services.
If the revisions materially affect your use of the Services or your legal rights, AIMES will notify you at least thirty (30) days before the changes take effect via email or an in-product notification.
If you do not agree to the updated Terms, you must cancel your account before the effective date. Where applicable, AIMES will provide a prorated refund for any prepaid amounts corresponding to the unused portion of the Services. By continuing to use the Services after the updates become effective, you agree to be bound by the revised Terms.
Posted: [July 2, 2024]
Effective: [July 2, 2024]
Welcome to AIMES LAB FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C. ("AIMES"). We appreciate your interest in our services and value your participation.
These Terms of Service ("Terms") govern your access to and use of our services, client software, and websites (collectively, the "Services"). By using the Services, you agree to comply with and be bound by these Terms, our Privacy Policy, Anti-Bribery, Corruption and Fraud Policy, Anti-Money Laundering and Combating Terrorism Financing Policy and our Acceptable Use Policy. Your agreement is with AIMES LAB FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C.
Your Stuff and Permissions
When utilizing our Services, you may provide or create information, including but not limited to account details, data entered into the system, models, templates, and other content related to your projects ("Your Stuff"). Ownership of Your Stuff remains exclusively yours. These Terms do not grant AIMES any proprietary rights to Your Stuff, except for limited rights necessary to provide the Services effectively.
By using the Services, you grant AIMES, our affiliates, and trusted third-party partners the rights to host, back up, delete, and share Your Stuff when requested or required to operate the Services.
Your Responsibilities
You must use the Services in accordance with our Acceptable Use Policy and applicable laws, including intellectual property and export control regulations. Content accessed or created using the Services may be protected by intellectual property laws. Do not copy, upload, download, or share any content unless you have the legal right to do so.
It is your responsibility to safeguard your password, keep your account information current, and ensure that your credentials are not shared or misused. Unauthorized access or use of your account is prohibited.
AIMES may review your activities and content to ensure compliance with these Terms and other policies. However, AIMES is not responsible for any content created, posted, or shared by users through the Services.
Software License
Certain Services may require the download of client software ("Software"), which may be updated periodically. Subject to compliance with these Terms, AIMES grants you a limited, non-exclusive, non-transferable, and revocable license to use the Software solely for accessing the Services.
If any portion of the Software is governed by an open-source license, such license terms may override specific provisions of these Terms, and AIMES will make the relevant license available to you.
You are prohibited from reverse-engineering, decompiling, or attempting to derive the source code of the Software, except to the extent permitted by applicable law.
Beta Services
From time to time, AIMES may introduce products and features that are in the testing and evaluation phase ("Beta Services"). These Beta Services may be identified by terms such as "alpha," "beta," "preview," "early access," or "evaluation," or similar designations, and may not be as reliable as AIMES' fully launched services. The purpose of Beta Services is to collect user feedback to improve the Services. By using Beta Services, you consent to being contacted by AIMES to provide feedback.
Beta Services are considered confidential until officially launched. By participating in any Beta Services, you agree not to disclose or share any information regarding such Services without prior written consent from AIMES.
Other Sites and Services
The Services provided by AIMES may contain links to third-party websites, services, and advertisements that are neither owned nor controlled by AIMES. AIMES does not endorse or accept responsibility for the content, products, services, or materials provided by such third-party entities. Access to or use of these third-party services is at your own risk, and AIMES assumes no liability for any issues arising from their use.
Privacy
The collection and use of your personal information by AIMES are governed by our Privacy Policy, which you are required to review and accept as part of these Terms. You represent and warrant that you have provided all required privacy notices and obtained all necessary consents for the processing and storage of Your Stuff. You are solely responsible for ensuring compliance with applicable data privacy laws in relation to the use and storage of Your Stuff.
Children
AIMES is a financial modelling tool and does not impose age restrictions. Users are, however, advised to ensure that they have the legal capacity to enter into agreements as required under applicable laws.
Intellectual property rights
The Services, including but not limited to all text, graphics, software, code, logos, trademarks, and other materials provided by AIMES, are the exclusive property of AIMES and its licensors. These Terms do not grant you any ownership rights or interests in the Services, AIMES’ trademarks, logos, or other proprietary materials. AIMES welcomes user feedback but reserves the right to use any comments, suggestions, or ideas provided without any obligation to you.
You may not copy, modify, reproduce, distribute, create derivative works from, publicly display, or exploit the Services for any unauthorized purposes without prior written consent from AIMES.
Paid Accounts
1. Billing. Currently, the Services provided by AIMES are free of charge. In the event that AIMES introduces paid features or services, users will be notified at least 30 days in advance.
2. Cancellation. As of now, no paid features are offered; therefore, cancellation policies are not applicable.
3. Changes. AIMES reserves the right to revise the fees associated with subscription renewals to account for changes in product offerings, business conditions, or economic factors. Any fee adjustments will be communicated to users at least 30 days prior to implementation via email or in-product notifications. Users will have the opportunity to cancel their subscription before the new fees take effect.
Termination
You may discontinue the use of our Services at any time, at your sole discretion. Similarly, AIMES reserves the right to suspend or terminate your access to the Services upon providing you with notice, under the following circumstances:
1. You are in breach of these Terms;
2. Your use of the Services poses a significant risk of harm or loss to AIMES or its users; or
3. You do not hold a paid account and have not accessed the Services for six (6) consecutive months.
Where feasible, AIMES will provide you with reasonable prior notice via the email address associated with your account, specifying the conduct or activity requiring remediation. You will be afforded an opportunity to rectify the situation and export Your Stuff from the Services. If the required corrective action is not taken within the specified period, AIMES may proceed with the suspension or termination of your access.
In certain circumstances, AIMES reserves the right to terminate access without prior notice, including but not limited to the following:
1. If you are in material breach of these Terms;
2. If providing notice would expose AIMES to legal liability or compromise its ability to deliver Services to other users; or
3. If AIMES is prohibited from providing such notice by applicable law.
Discontinuation of Services
AIMES may discontinue its Services in response to extraordinary and unforeseen events beyond its control, such as natural disasters, fires, explosions, or other emergencies, or to comply with legal obligations. Should such a decision be made, AIMES will provide you with reasonable prior notice, allowing you sufficient time to export Your Stuff from the Services (with no less than thirty (30) days’ notice where circumstances allow). If AIMES discontinues the Services prior to the end of a prepaid term, a pro-rated refund will be issued for the unused portion of the Services already paid for.
Services Provided "As Is"
While AIMES is committed to delivering high-quality Services, it does not warrant or guarantee the uninterrupted operation or flawlessness of its Services. To the fullest extent permitted by law, AIMES, its affiliates, suppliers, and distributors disclaim all warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
The Services are provided on an "as is" and "as available" basis. This disclaimer does not override any statutory protections or warranties available to consumers under applicable laws, including UAE law. For example, where statutory consumer protections exist, these disclaimers may not apply.
Limitation of Liability
AIMES does not exclude or limit its liability where such exclusion or limitation would be unlawful. This includes liability for fraud or fraudulent misrepresentation committed by AIMES or its affiliates.
In jurisdictions where limitations on liability are not permitted, AIMES is responsible only for losses or damages that are a reasonably foreseeable result of its failure to exercise reasonable care and skill or its breach of contract. These Terms do not affect statutory consumer rights that cannot be waived or restricted by agreement.
For residents of the European Union (EU) or the United Kingdom (UK), these Terms do not exclude AIMES’ liability for losses or damages arising from its failure to exercise reasonable care and skill or its breach of contract, provided such losses or damages are reasonably foreseeable.
In jurisdictions where exclusions or limitations of liability are permitted, AIMES, its affiliates, suppliers, and distributors shall not be liable for:
1. Any indirect, special, incidental, punitive, exemplary, or consequential damages; or
2. Any loss of use, data, business, or profits, regardless of the legal theory on which the claim is based.
These exclusions apply regardless of whether AIMES or its affiliates were aware of the possibility of such damages. If the Services are used for commercial, business, or resale purposes, AIMES, its affiliates, suppliers, or distributors will not be liable for any loss of profits, loss of business, business interruption, or loss of business opportunity. AIMES assumes no responsibility for the conduct, whether online or offline, of any user of the Services.
Except for liabilities that cannot be limited by law, AIMES’ liability to you is limited to the greater of $100 USD or 100% of the amount you have paid under your current service plan. This limitation does not apply to EU consumers where prohibited by applicable law.
Indemnity
You agree to indemnify, defend, and hold harmless AIMES, our affiliates, directors, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:
(a) Your breach of these Terms or violation of applicable laws and regulations;
(b) Any claims brought against AIMES as a result of content you provide or actions you undertake while using the Services.
Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and AIMES regarding the use of the Services. If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.
Waiver, Severability, and Assignment
A failure by AIMES to enforce any provision of these Terms does not constitute a waiver of its right to enforce such provision at a later time. If any provision of these Terms is found to be unenforceable, it shall be replaced with an enforceable provision that most closely reflects the original intent, and the remainder of the Terms shall remain fully enforceable.
You may not assign or transfer any of your rights or obligations under these Terms without AIMES’ prior written consent. AIMES may assign its rights and obligations under these Terms to its affiliates, subsidiaries, or any successor in interest.
Violation of Terms
If you violate these Terms or fail to comply with applicable laws, AIMES reserves the right to take appropriate action, including but not limited to:
(a) Suspending or terminating your access to the Services;
(b) Seeking damages or injunctive relief in any competent jurisdiction; or
(c) Reporting your activities to relevant regulatory authorities as required by law.
If AIMES incurs costs, damages, or losses due to your breach of these Terms, you agree to reimburse AIMES for all associated expenses, including reasonable legal fees.
Governing Law and Jurisdiction
These Terms, and any disputes or claims arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the United Arab Emirates. The courts of Dubai shall have exclusive jurisdiction over any disputes, except where otherwise mandated by applicable UAE laws.
Modifications
AIMES may revise these Terms from time to time to reflect:
1. Changes in applicable laws;
2. New regulatory requirements; or
3. Improvements or enhancements to the Services.
If the revisions materially affect your use of the Services or your legal rights, AIMES will notify you at least thirty (30) days before the changes take effect via email or an in-product notification.
If you do not agree to the updated Terms, you must cancel your account before the effective date. Where applicable, AIMES will provide a prorated refund for any prepaid amounts corresponding to the unused portion of the Services. By continuing to use the Services after the updates become effective, you agree to be bound by the revised Terms.
Privacy Policy
Effective Date: [July 2, 2024]
At AIMES LAB FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C. (“AIMES”), we are committed to safeguarding your personal data in compliance with Federal Decree Law No. 45 of 2021 regarding the Protection of Personal Data and other applicable regulations. This Privacy Policy outlines how AIMES collects, processes, shares, and protects your personal data when you access or use our websites, software, and services (collectively referred to as the "Services"). By using the Services, you agree to the terms outlined in this Privacy Policy.
Data Collection
AIMES collects various categories of personal data to provide, enhance, and secure our Services. The types of data collected may include the following:
Account Information. AIMES collects and associates with your account the information you provide during activities such as creating an account or upgrading to a paid plan. This includes your name, the company you work for, your position within the company, email address, phone number, payment information, and physical address.
Your Data. AIMES Services are designed to facilitate the visual, collaborative, and low-code creation of mathematical, financial, and other models using your data (“Your Stuff”). To enable this functionality, AIMES stores, processes, and transmits Your Stuff along with related information, such as profile details that support collaboration and data sharing.
Usage Information. AIMES collects information on how you use Services, including actions taken within your account. This data is used to deliver, improve, and promote our services, as well as to safeguard AIMES users.
Device Information. AIMES collects data from and about the devices you use to access Services, including IP addresses, browser and device types, the web page visited prior to accessing AIMES, and device-specific identifiers. Devices may also transmit location data to AIMES, depending on their settings. This information supports abuse detection, troubleshooting, and system optimization.
Cookies and Similar Technologies. AIMES utilizes cookies and pixel tags to deliver, improve, secure, and promote Services. Cookies, for instance, allow AIMES to remember your username for subsequent visits, understand your interactions with the platform, and enhance its features based on these insights. Browser settings can be adjusted to restrict cookies; however, this may limit certain functionalities. Third-party providers may also employ cookies for analytics and promotional purposes on AIMES' behalf.
Marketing. To provide some services free of charge, AIMES relies on a subset of users upgrading to paid plans. Registered users may receive information about upgrades, where permissible, with the option to opt out at any time. To discontinue receiving specific marketing materials, simply click the 'unsubscribe' link included in the corresponding email.
Employment-Related Information. For legitimate business or compliance purposes, AIMES collects employment-related data, such as residency status, Emirates ID numbers, banking details, and performance-related records.
Communication with Non-Account Holders. AIMES may occasionally contact individuals who do not have an account. For recipients in the EU, prior consent will be obtained, either by AIMES or a third party. If you receive such communication and wish to opt out, you can unsubscribe via the link included in the message.
Compliance and Administration
AIMES acknowledges that you have rights regarding the collection, storage, and processing of your personal data. AIMES is committed to ensuring that the treatment of personal data is fair, lawful, and transparent, thereby fostering confidence and supporting the success of the organization. All AIMES employees and contractors are required to adhere to this policy when processing personal data on behalf of the company.
Purpose of Processing
AIMES processes personal data for the following purposes:
Data Sharing and Disclosure
AIMES is committed to safeguarding your privacy and will not sell your personal data to advertisers or other third parties. However, AIMES may share personal data under the circumstances outlined below, ensuring that all disclosures are conducted confidentially and in compliance with applicable laws.
Within the AIMES Group. AIMES may share personal data with any member of the AIMES group, provided such sharing is conducted confidentially and strictly for legitimate business purposes.
Trusted Third Parties. AIMES engages certain trusted third parties, such as providers of customer support and IT services, to assist in delivering, enhancing, securing, and promoting the Services. These third parties may access your information solely to perform tasks on AIMES’ behalf, and AIMES remains responsible for their handling of your information in accordance with its instructions and applicable data protection standards.
Collaboration with Other Users. Information such as your name, profile picture, email address, device details, and usage information may be visible to other users you collaborate with or choose to share with through the Services.
Corporate Transactions. In the event of a sale or purchase of any business or assets, AIMES may disclose personal data to the prospective buyer or seller. If AIMES or substantially all of its assets are acquired by a third party, personal data held by AIMES will form part of the transferred assets.
Legal and Regulatory Compliance. AIMES may disclose personal data to comply with legal or regulatory obligations, such as responding to lawful requests from government authorities, preventing fraud or financial crime, protecting public safety.
Selected Third Parties. AIMES may share personal data with selected third parties for specific purposes, including fulfilling employee contractual obligations, such as payroll processing or medical insurance administration; assisting vendors in meeting client requirements; supporting relevant client or employee engagements.
AIMES ensures that all data sharing is conducted with appropriate confidentiality measures and in compliance with applicable data protection regulations.
Data Security and User Controls
At AIMES, we have a dedicated team committed to ensuring the security of your information and proactively testing for vulnerabilities. In addition to implementing robust features such as authentication protocols, encryption of files at rest, and notifications for new device or application linkages to your account, we continuously develop measures to enhance the safety of your data. To safeguard our Services, users, and platform integrity, AIMES employs automated technologies to detect and mitigate abusive behaviour and harmful content.
AIMES provides you with the tools to manage your personal information. You can access, update, or delete your personal data by logging into your AIMES account and navigating to the account settings page.
Retention of Data
When you create an account with AIMES, we retain the information you store on our Services for the duration of your account's existence or as long as necessary to provide the Services. If you choose to delete your account, we will initiate the deletion process for this information within 30 days.
Please note that:
· There may be a delay in fully removing this information from our servers and backup systems.
· Certain data may be retained as required to fulfil legal obligations, resolve disputes, or enforce our agreements.
Your Rights
You retain control over your personal data, including how it is collected, used, and shared. Specifically, you have the following rights:
· Delete Your Information. You may delete your data within your AIMES account.
· Modify or Correct Personal Data. You can manage your account and the content therein, and make edits to certain personal data, via your account settings page.
· Access and Transfer Your Data. You can access your personal data through your AIMES account and download a copy of your information in a machine-readable format.
· Object to Data Processing. Depending on the specific processing activity, you may request the cessation or limitation of processing your personal data.
Should you wish to submit a data access request, request the deletion of your personal data, or object to its processing, kindly contact us via email at support@aimestech.com.
International Transfers
While AIMES’ primary servers are located within the European Union, your personal data may also be processed or stored locally on devices you use to access the Services. Any data transfers are conducted in compliance with applicable UAE and international data protection laws.
Policy Updates
In the event of a reorganization, merger, acquisition, or sale of our assets, your data may be transferred as part of the transaction. We will notify you of such an event (for instance, via a message sent to the email address associated with your account) and provide information regarding your options.
We may update this Privacy Policy periodically and will publish the most current version on our website. Should a revision result in a significant reduction of your rights, we will inform you accordingly.
Effective Date: [July 2, 2024]
At AIMES LAB FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C. (“AIMES”), we are committed to safeguarding your personal data in compliance with Federal Decree Law No. 45 of 2021 regarding the Protection of Personal Data and other applicable regulations. This Privacy Policy outlines how AIMES collects, processes, shares, and protects your personal data when you access or use our websites, software, and services (collectively referred to as the "Services"). By using the Services, you agree to the terms outlined in this Privacy Policy.
Data Collection
AIMES collects various categories of personal data to provide, enhance, and secure our Services. The types of data collected may include the following:
Account Information. AIMES collects and associates with your account the information you provide during activities such as creating an account or upgrading to a paid plan. This includes your name, the company you work for, your position within the company, email address, phone number, payment information, and physical address.
Your Data. AIMES Services are designed to facilitate the visual, collaborative, and low-code creation of mathematical, financial, and other models using your data (“Your Stuff”). To enable this functionality, AIMES stores, processes, and transmits Your Stuff along with related information, such as profile details that support collaboration and data sharing.
Usage Information. AIMES collects information on how you use Services, including actions taken within your account. This data is used to deliver, improve, and promote our services, as well as to safeguard AIMES users.
Device Information. AIMES collects data from and about the devices you use to access Services, including IP addresses, browser and device types, the web page visited prior to accessing AIMES, and device-specific identifiers. Devices may also transmit location data to AIMES, depending on their settings. This information supports abuse detection, troubleshooting, and system optimization.
Cookies and Similar Technologies. AIMES utilizes cookies and pixel tags to deliver, improve, secure, and promote Services. Cookies, for instance, allow AIMES to remember your username for subsequent visits, understand your interactions with the platform, and enhance its features based on these insights. Browser settings can be adjusted to restrict cookies; however, this may limit certain functionalities. Third-party providers may also employ cookies for analytics and promotional purposes on AIMES' behalf.
Marketing. To provide some services free of charge, AIMES relies on a subset of users upgrading to paid plans. Registered users may receive information about upgrades, where permissible, with the option to opt out at any time. To discontinue receiving specific marketing materials, simply click the 'unsubscribe' link included in the corresponding email.
Employment-Related Information. For legitimate business or compliance purposes, AIMES collects employment-related data, such as residency status, Emirates ID numbers, banking details, and performance-related records.
Communication with Non-Account Holders. AIMES may occasionally contact individuals who do not have an account. For recipients in the EU, prior consent will be obtained, either by AIMES or a third party. If you receive such communication and wish to opt out, you can unsubscribe via the link included in the message.
Compliance and Administration
AIMES acknowledges that you have rights regarding the collection, storage, and processing of your personal data. AIMES is committed to ensuring that the treatment of personal data is fair, lawful, and transparent, thereby fostering confidence and supporting the success of the organization. All AIMES employees and contractors are required to adhere to this policy when processing personal data on behalf of the company.
Purpose of Processing
AIMES processes personal data for the following purposes:
- Fulfilling contractual obligations.
- Ensuring compliance with legal and regulatory requirements.
- Supporting the effective operation of the Services, including technical support, maintaining security, enhancing user experience, and preventing fraud or abuse.
Data Sharing and Disclosure
AIMES is committed to safeguarding your privacy and will not sell your personal data to advertisers or other third parties. However, AIMES may share personal data under the circumstances outlined below, ensuring that all disclosures are conducted confidentially and in compliance with applicable laws.
Within the AIMES Group. AIMES may share personal data with any member of the AIMES group, provided such sharing is conducted confidentially and strictly for legitimate business purposes.
Trusted Third Parties. AIMES engages certain trusted third parties, such as providers of customer support and IT services, to assist in delivering, enhancing, securing, and promoting the Services. These third parties may access your information solely to perform tasks on AIMES’ behalf, and AIMES remains responsible for their handling of your information in accordance with its instructions and applicable data protection standards.
Collaboration with Other Users. Information such as your name, profile picture, email address, device details, and usage information may be visible to other users you collaborate with or choose to share with through the Services.
Corporate Transactions. In the event of a sale or purchase of any business or assets, AIMES may disclose personal data to the prospective buyer or seller. If AIMES or substantially all of its assets are acquired by a third party, personal data held by AIMES will form part of the transferred assets.
Legal and Regulatory Compliance. AIMES may disclose personal data to comply with legal or regulatory obligations, such as responding to lawful requests from government authorities, preventing fraud or financial crime, protecting public safety.
Selected Third Parties. AIMES may share personal data with selected third parties for specific purposes, including fulfilling employee contractual obligations, such as payroll processing or medical insurance administration; assisting vendors in meeting client requirements; supporting relevant client or employee engagements.
AIMES ensures that all data sharing is conducted with appropriate confidentiality measures and in compliance with applicable data protection regulations.
Data Security and User Controls
At AIMES, we have a dedicated team committed to ensuring the security of your information and proactively testing for vulnerabilities. In addition to implementing robust features such as authentication protocols, encryption of files at rest, and notifications for new device or application linkages to your account, we continuously develop measures to enhance the safety of your data. To safeguard our Services, users, and platform integrity, AIMES employs automated technologies to detect and mitigate abusive behaviour and harmful content.
AIMES provides you with the tools to manage your personal information. You can access, update, or delete your personal data by logging into your AIMES account and navigating to the account settings page.
Retention of Data
When you create an account with AIMES, we retain the information you store on our Services for the duration of your account's existence or as long as necessary to provide the Services. If you choose to delete your account, we will initiate the deletion process for this information within 30 days.
Please note that:
· There may be a delay in fully removing this information from our servers and backup systems.
· Certain data may be retained as required to fulfil legal obligations, resolve disputes, or enforce our agreements.
Your Rights
You retain control over your personal data, including how it is collected, used, and shared. Specifically, you have the following rights:
· Delete Your Information. You may delete your data within your AIMES account.
· Modify or Correct Personal Data. You can manage your account and the content therein, and make edits to certain personal data, via your account settings page.
· Access and Transfer Your Data. You can access your personal data through your AIMES account and download a copy of your information in a machine-readable format.
· Object to Data Processing. Depending on the specific processing activity, you may request the cessation or limitation of processing your personal data.
Should you wish to submit a data access request, request the deletion of your personal data, or object to its processing, kindly contact us via email at support@aimestech.com.
International Transfers
While AIMES’ primary servers are located within the European Union, your personal data may also be processed or stored locally on devices you use to access the Services. Any data transfers are conducted in compliance with applicable UAE and international data protection laws.
Policy Updates
In the event of a reorganization, merger, acquisition, or sale of our assets, your data may be transferred as part of the transaction. We will notify you of such an event (for instance, via a message sent to the email address associated with your account) and provide information regarding your options.
We may update this Privacy Policy periodically and will publish the most current version on our website. Should a revision result in a significant reduction of your rights, we will inform you accordingly.
Anti-Bribery, Corruption and Fraud Policy and Procedures
AIMES LAB FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C. (“AIMES”) recognises that the prevention of fraud, bribery and corruption is an integral component of good governance and affirms commitment to conduct business and operations in an honest and ethical manner. AIMES will ensure transparency and integrity in all its business dealings and relationships wherever it operates and will implement and enforce effective systems and procedures to ensure prevention, detection and action against fraud, bribery and corruption.
AIMES adopts a zero-tolerance approach towards any occurrence of fraud, bribery, corruption for facilitating payments in AIMES’s business activities and operations; and in line with best practices and procedures, appropriate preventive and punitive action will be taken against such acts including prosecution as per applicable UAE legislations. All employees of AIMES are responsible for prevention and reporting of any fraud, bribery and corruption and all stakeholders (including but not limited to customers, partners, suppliers and contractors and temporary staffs) and organizations with which AIMES conducts any business, are expected to abide by AIMES’s policy and procedures for prevention of fraud, bribery and corruption.
Bribery shall be defined as the offering, giving, receiving, or soliciting any item of value (money, gifts, favors) to influence the actions of an official in return for performing or abstaining from doing an act in breach of the duties of his/her office. Payments Facilitating payment shall be defined a payment made to a public/private or government official that acts as an incentive for the official to complete certain approvals or actions. It constitutes a bribe when made with the intention of expediting a process. Corruption shall be defined a form of dishonesty undertaken by a person entrusted with a position of authority; often to acquire personal benefit including offering or acceptance of inducements, gifts, favors, and payment or benefit-in-kind, which may influence the action of any person. Corruption may not always result in loss and the corrupt person or person facilitating corruption may not benefit directly from their deeds but still may be unreasonably using their position to give some advantage to another.
Incidents of fraud, bribery or corruption may be detected during periodic audits by independent and registered auditor or UAE Accountability Authority in case it has been involved to conduct an audit. Incidents of fraud, bribery, or corruption may also be detected by managers, supervisors, and colleagues or by any persons who become aware of such incidents.
Appropriate disciplinary action will be taken as per the seriousness/gravity of the incident, in compliance with the applicable internal regulations. In case the incident warrants it, AIMES may even proceed with criminal action as per applicable UAE laws (Federal Law No. 3 of 1987 concerning the Penal Code).
Anti-Money Laundering and Combating Terrorism Financing Policy
AIMES is committed to preventing money laundering and terrorism financing by any entity (individual, business or company) using AIMES facilities, in compliance with applicable UAE and Emirate of Dubai laws. Money laundering shall be defined as an act of concealing the source of illicit funds generated by a criminal activity such as fraud, tax evasion and drug and moved under a legitimate business to appear lawful.
Our employees shall not engage in any business relationship with third parties that is suspicious and might facilitate money laundering. Potential red flags include but are not limited to not disclosing the identity of beneficial owners, payments in cash, contradictory information provided by a third party, and unorthodox corporate structure, history or records.
In case of any suspicious transaction, the same shall be reported to the concerned authorities as required under the applicable UAE and Emirate of Dubai laws. AIMES will take the necessary due diligence measures and procedures in prevention of money laundering and terrorism financing to all concerned employees and shall maintain, review and amend this Anti-Money Laundering and Combating Terrorism Financing Policy periodically.
Health, Safety and Environment
AIMES is committed to protecting the health and safety of people and protecting the environment. AIMES expect partners, customers, contractors and employees to operate in an environmentally responsible manner and comply with all applicable environmental laws and regulations. All required environmental permits and licenses must be obtained and their operational and reporting requirements followed. Sustainability is important to the AIMES, and partners, customers, contractors and employees should minimize any waste of energy water or other resources.
Conflict of Interest
AIMES requires that the employees do not engage in, or give the appearance of engaging in, any activity involving any conflict, or reasonably foreseeable conflict, between their personal interests and the interests of AIMES. Each employee must ensure that his/her conduct does not provide or give the appearance of providing him/her with personal gain at the expense of AIMES or external business contact. Employees must not allow their financial, employment or other interests to compromise the impartiality of decisions made for AIMES.
Employees are expected to put AIMES’s interests ahead of their own personal interests in executing the AIMES’s business. If an employee is in doubt on whether a situation is considered a conflict of interest, then he/she has the obligation to raise the matter to the Manager of AIMES for clarification purposes. Customers, partners, suppliers and contractors should not employ an individual if during the course of that employment they will remain an employee of the AIMES. They should not make payments to AIMES personnel that have not been clearly disclosed in full to the AIMES before any award of work is made.
Friendships and family relationships outside of the course of business are normal and acceptable. However, AIMES expect customers, partners, suppliers and contractors to take care that any personal relationship is not used to influence any AIMES personnel’s business judgment. If customers, partners, suppliers or contractors personnel have a personal relationship (including a family relationship) with anyone in the AIMES who could affect (or be seen to affect) any element of the AIMES’s business dealings with that customers, partners, suppliers or contractors, they should disclose this fact to the AIMES or ensure that the relevant AIMES personnel does so.
Anti-trust violations
AIMES supports free and fair competition and strives to deal with all parties independently and impartially. AIMES employees shall comply with Federal Law No. 36 of 2023 (the “Competition Law”).
The Competition Law prohibit anti-competitive behaviour and/or behaviour that gives an unfair advantage to the AIMES. Such prohibited behaviour includes (among others) price fixing, market sharing, sharing or commercially sensitive information with competitors, inappropriate conduct in any markets where AIMES may have a strong market position, if this would exclude competitors or exploit customers, and participating in events such as meetings, conferences, forums, and committees which may have an anti-competitive effect.
AIMES LAB FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C. (“AIMES”) recognises that the prevention of fraud, bribery and corruption is an integral component of good governance and affirms commitment to conduct business and operations in an honest and ethical manner. AIMES will ensure transparency and integrity in all its business dealings and relationships wherever it operates and will implement and enforce effective systems and procedures to ensure prevention, detection and action against fraud, bribery and corruption.
AIMES adopts a zero-tolerance approach towards any occurrence of fraud, bribery, corruption for facilitating payments in AIMES’s business activities and operations; and in line with best practices and procedures, appropriate preventive and punitive action will be taken against such acts including prosecution as per applicable UAE legislations. All employees of AIMES are responsible for prevention and reporting of any fraud, bribery and corruption and all stakeholders (including but not limited to customers, partners, suppliers and contractors and temporary staffs) and organizations with which AIMES conducts any business, are expected to abide by AIMES’s policy and procedures for prevention of fraud, bribery and corruption.
Bribery shall be defined as the offering, giving, receiving, or soliciting any item of value (money, gifts, favors) to influence the actions of an official in return for performing or abstaining from doing an act in breach of the duties of his/her office. Payments Facilitating payment shall be defined a payment made to a public/private or government official that acts as an incentive for the official to complete certain approvals or actions. It constitutes a bribe when made with the intention of expediting a process. Corruption shall be defined a form of dishonesty undertaken by a person entrusted with a position of authority; often to acquire personal benefit including offering or acceptance of inducements, gifts, favors, and payment or benefit-in-kind, which may influence the action of any person. Corruption may not always result in loss and the corrupt person or person facilitating corruption may not benefit directly from their deeds but still may be unreasonably using their position to give some advantage to another.
Incidents of fraud, bribery or corruption may be detected during periodic audits by independent and registered auditor or UAE Accountability Authority in case it has been involved to conduct an audit. Incidents of fraud, bribery, or corruption may also be detected by managers, supervisors, and colleagues or by any persons who become aware of such incidents.
Appropriate disciplinary action will be taken as per the seriousness/gravity of the incident, in compliance with the applicable internal regulations. In case the incident warrants it, AIMES may even proceed with criminal action as per applicable UAE laws (Federal Law No. 3 of 1987 concerning the Penal Code).
Anti-Money Laundering and Combating Terrorism Financing Policy
AIMES is committed to preventing money laundering and terrorism financing by any entity (individual, business or company) using AIMES facilities, in compliance with applicable UAE and Emirate of Dubai laws. Money laundering shall be defined as an act of concealing the source of illicit funds generated by a criminal activity such as fraud, tax evasion and drug and moved under a legitimate business to appear lawful.
Our employees shall not engage in any business relationship with third parties that is suspicious and might facilitate money laundering. Potential red flags include but are not limited to not disclosing the identity of beneficial owners, payments in cash, contradictory information provided by a third party, and unorthodox corporate structure, history or records.
In case of any suspicious transaction, the same shall be reported to the concerned authorities as required under the applicable UAE and Emirate of Dubai laws. AIMES will take the necessary due diligence measures and procedures in prevention of money laundering and terrorism financing to all concerned employees and shall maintain, review and amend this Anti-Money Laundering and Combating Terrorism Financing Policy periodically.
Health, Safety and Environment
AIMES is committed to protecting the health and safety of people and protecting the environment. AIMES expect partners, customers, contractors and employees to operate in an environmentally responsible manner and comply with all applicable environmental laws and regulations. All required environmental permits and licenses must be obtained and their operational and reporting requirements followed. Sustainability is important to the AIMES, and partners, customers, contractors and employees should minimize any waste of energy water or other resources.
Conflict of Interest
AIMES requires that the employees do not engage in, or give the appearance of engaging in, any activity involving any conflict, or reasonably foreseeable conflict, between their personal interests and the interests of AIMES. Each employee must ensure that his/her conduct does not provide or give the appearance of providing him/her with personal gain at the expense of AIMES or external business contact. Employees must not allow their financial, employment or other interests to compromise the impartiality of decisions made for AIMES.
Employees are expected to put AIMES’s interests ahead of their own personal interests in executing the AIMES’s business. If an employee is in doubt on whether a situation is considered a conflict of interest, then he/she has the obligation to raise the matter to the Manager of AIMES for clarification purposes. Customers, partners, suppliers and contractors should not employ an individual if during the course of that employment they will remain an employee of the AIMES. They should not make payments to AIMES personnel that have not been clearly disclosed in full to the AIMES before any award of work is made.
Friendships and family relationships outside of the course of business are normal and acceptable. However, AIMES expect customers, partners, suppliers and contractors to take care that any personal relationship is not used to influence any AIMES personnel’s business judgment. If customers, partners, suppliers or contractors personnel have a personal relationship (including a family relationship) with anyone in the AIMES who could affect (or be seen to affect) any element of the AIMES’s business dealings with that customers, partners, suppliers or contractors, they should disclose this fact to the AIMES or ensure that the relevant AIMES personnel does so.
Anti-trust violations
AIMES supports free and fair competition and strives to deal with all parties independently and impartially. AIMES employees shall comply with Federal Law No. 36 of 2023 (the “Competition Law”).
The Competition Law prohibit anti-competitive behaviour and/or behaviour that gives an unfair advantage to the AIMES. Such prohibited behaviour includes (among others) price fixing, market sharing, sharing or commercially sensitive information with competitors, inappropriate conduct in any markets where AIMES may have a strong market position, if this would exclude competitors or exploit customers, and participating in events such as meetings, conferences, forums, and committees which may have an anti-competitive effect.
